Conversations About QC: The End of an Era: Servicing Post-Pandemic
May 24, 2023 This month’s Conversations About QC features Faith Schwartz, CEO and Founder of Housing Finance Strategies, and Kristin…
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Article: Elevating Your Quality Quotient, Part II: Mortgage Servicing Post-Pandemic
Elevating Your Quality Quotient, Part II: Mortgage Servicing Post-Pandemic May 23, 2023 Kristin Broadley serves as Chief Innovation Officer with…
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Conversations About QC: How to Responsibly Manage Pricing Exceptions
April 18, 2023 This month’s Conversations About QC featured Nanci L. Weissgold and Melissa Malpass from Alston & Bird discussing…
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MBA Presents Burton C. Wood Award to Nicole Booth, CEO of QC Ally, LLC
WASHINGTON, D.C. (April 18, 2023) – The Mortgage Bankers Association (MBA) has presented its annual Burton C. Wood Legislative Service Award…
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Be The Change You Wish to See
According to AmeriCorps, approximately 23.2% of Americans formally volunteered in 2021. This is down 7% from 2019 largely due to…
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Article: Elevating Your Quality Quotient
Elevating Your Quality Quotient: Taking Stock of Mortgage Servicing in Three Acts March 24, 2023 Kristin Broadley serves as Chief…
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Conversations About QC: Women in Leadership Special Edition
March 23, 2023 In celebration of Women’s History Month, we sit down with COO and Founder of MBA’s mPower, Marcia…
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Conversations About QC: How Servicers Can Prepare for the End of the COVID-19 Emergency Declarations
February 24, 2023 With the Emergency Declarations coming to an end on May 11th, join us as we discuss how…
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Article: How QA programs help servicers remain compliant
February 17, 2023 Servicers must find ways to be preventative and proactive to ensure compliance Servicers know all about the…
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Whitepaper: How do you transition from QC defense to offense in 2023?
January 31, 2023 A quickly changing market has solidified the opportunity for lenders to view quality as a KPI (key…